Testimonials

Prima Plumbing & Heating Ltd

4.4 out of 5 stars

Richard

5 out of 5 stars

3 weeks ago

Owner Dino contacted me to replace my busted hot water tank. He guided me how to approach the warranty process... Owner Dino contacted me to replace my busted hot water tank. He guided me how to approach the warranty process and guided me to get the tank replaced asap. Both Dino and his team went above and beyond... even took the old tank to Home Depot for me and installer Brad waited to make sure HD had all the information. Brad also guided me how to get warranty refund. After installation Brad gave me detailed "tour" of my new HW Tank and a summary of do's and don'ts. Dino called me the next day to make sure everything was working fine. The entire Prima team is awesome, highly recommended!

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Sarah Dennis

5 out of 5 stars

4 weeks ago

I’m SO impressed with the service! Our hot water tank needed replacing & Dino the owner made sure it was... I’m SO impressed with the service! Our hot water tank needed replacing & Dino the owner made sure it was done right away for a great price! Tim the installer was very professional & did such a great job. Highly recommend!!

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Linda Chung

5 out of 5 stars

in the last week

Great service, we got a same day response and the repair problem solved, shower, bathtub and kitchen sink repair. Tim... Great service, we got a same day response and the repair problem solved, shower, bathtub and kitchen sink repair. Tim provided quick, professional service, great value. I will use this service again.

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petergrocks

5 out of 5 stars

4 weeks ago

I have dealt with Prima Plumbing for my own condo as well as for my strata building. Staff have been... I have dealt with Prima Plumbing for my own condo as well as for my strata building. Staff have been equally knowledgeable, helpful and friendly. I completely recommend people work with Prima for whatever your needs are.

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Mike Morgan

5 out of 5 stars

a week ago

Andrew came to look at a leak in my house. He was super friendly, professional and knowledgeable. I found Prima... Andrew came to look at a leak in my house. He was super friendly, professional and knowledgeable. I found Prima on Google and decided to book them based on some reviews, glad I did. Would highly recommend.

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Harry & I appreciate very much of your coming right away to light up the pilot light of the heater to give us warmth in our home. Thank you so much.

– Harry & Maria

On first note I would like to say that Prima was very professional, and excellent workmanship, Brian was excellent with his expertise, and I would like to thank Prima for coming out, the Owner and their Tech and giving their expertise to fix the install.

– Joe

Thank you for getting us all set up with our new dishwasher. We’re very excited to have such a luxury in our new space. You’ve all been wonderful.

– Jouta Team

My son, who owns his own A/C and Heating company in Ottawa, was visiting recently and he took a look at the a/c system Prima installed. He was absolutely impressed by the Inaba Denko covering on the pipes, etc. exiting our house. He has never seen anything like it before and feels this product would add the proper finishing touch to any installations he did.

– John